FAQ

All rooms and suites have individually adjustable air conditioning.
In summer, the room temperature can be cooled down to 18 degrees for your comfort.
You will find operating instructions on the wall next to the controls. In winter, you can regulate the temperature using the heating - not the air conditioning.

Our reception team is available 24 hours a day to check you in and answer your questions.

Our reception team will be happy to help you order a cab. Extension: -9

At reception you will find a selection of chargers for free use during your stay.

Our prices
The overnight prices for children include the delicious gourmet breakfast. Dinner for children can be booked on site as required.

Baby crib in parents' room one-off EUR 10.0
Extra bed for children in parents' room up to and including 12 years EUR 30.0 per child/night
Extra bed for teenagers in parents' room up to and including 17 years EUR 50.0 per child/night

Bathing fun
We are happy to provide you with a baby bath, hooded towels and children's bathrobes free of charge.

Dining pleasure
High chairs and children's cutlery are available free of charge, baby bottles for a small fee.

Nappy-changing helper
Changing mats and diaper garbage cans are available free of charge. Spare diapers, wet wipes and baby cream are available for a small fee.

Playing
Durbach offers numerous playgrounds. A selection of different card and board games provides fun and games in the hotel.

We love classic cars and rent them out too. Discover our entire fleet of classic cars, rallies and excursions under Experiences.Experiences

Your well-being is our top priority and you determine the extent of room cleaning.
As we care about our environment, we clean your room with Green Service, unless you choose otherwise.
Your options - selectable via the Guestfriend app or at reception:

Enjoy peace and quiet | I choose not to have my room cleaned
Green service | Please clean my room without electricity and water
Towel change | Please change the towels in my room
Full service | Please clean my room daily

We are happy to help you organize your day.
Whether wine tastings, hikes, theater tickets, museum visits, bike tours, restaurant reservations, etc. - our reception team looks forward to your inquiries.

We create the ideal setting for your event.
Discover our entire repertoire under Meetings & Celebrations.

You will find cosmetics in the bathrooms. Replacements for forgotten toothbrushes or similar items can of course be obtained from our reception.

You can have copies made of your documents at our reception desk.
Black/white copy | EUR 0.25 per sheet, DIN A4
Color copy | EUR 0.5 per sheet, DIN A4

We accept Mastercard and Visa Card.
However, we are most happy to receive cash or your EC card.

Overnight stay
Well-behaved dogs are ❤ welcome by prior arrangement.
We charge EUR 19.0 per night for the dog's stay. We are happy to provide bowls and dog blankets on request. Discover our dog-friendly rooms & suites, marked with a dog icon.

Restaurant
Your well-behaved four-legged friend on a lead is very welcome for dinner. Please let us know in advance if your dog will be accompanying you to the restaurant.
For breakfast we only offer you a cosy table away from the buffet.

Discover our picturesque region and the many experiences that will make your stay truly unforgettable.

Whether it's unforgettable culinary delights, special wine experiences, wine wellness treatments and wine hikes or the exhilarating experience of a ride in our vintage cars - you can experience a lot at the Hotel Ritter Durbach.

You light the fireplace in your spa suite using the remote control.
You can get help by calling extension -9.
You can also find a warm spot by the fireplace in our fireplace lounge and in the Ritter Spa library.

As part of the half-board package, you can enjoy the daily changing four-course Makidan menu for EUR 75.0. For the main course, you can choose between meat, fish, a vegetarian or vegan option. Discover the world of Makidan.

We offer a daily laundry and ironing service.
We offer cleaning services from Monday to Friday (except on public holidays).
Please refer to the laundry list in your wardrobe for times and prices.

Sewing service
If minor sewing work is required on your clothes, our housekeeping team will be happy to do this for you.
The costs vary depending on the work involved.

We will be happy to put you in touch with a doctor in our area.

The nearest pharmacy is the Staufenberg-Apotheke,
Kirchplatz 2 (directly behind the hotel),
Tel. +49 (0) 781 93 39 -0
staufenberg-apotheke@t-online.de
www.apothekedurbach-app.de

Opening hours:
Monday, Tuesday & Thursday
8.00 a.m. to 6.30 p.m.
Wednesday and Friday
8.00 a.m. to 6.00 p.m.

Saturday
8.00 a.m. to 12.30 p.m.

Sunday
closed

We will be happy to help you find the contact details of the relevant emergency pharmacy at weekends, on public holidays or at night.

We are happy to offer you the option of printing documents privately and securely.

The cuisine at the Hotel Ritter offers the right option for every moment. Discover the wide range on offer under Cuisine.

Our reception is staffed 24 hours a day.
You can reach our reception team around the clock on extension -9.

There is a smokers' lounge in our lobby and our humidor has real moments of pleasure in store for you.
The Non-Smoker Protection Act came into force in Baden-Württemberg on August 1, 2007.
Our rooms are exclusively non-smoking rooms. We charge a cleaning fee of EUR 100.0 for smoking rooms.

Reserve your table conveniently online now.

Call from room to room
Please dial 1 before the room number for rooms #1 to #47 | e.g. room #38 = 138
Exception: #10 = 010 & #12 = 012
Please dial 2 before the room number for rooms #48 to #87 | e.g. room #87 = 287

Internal hotel calls
Reception extension: -9
Service extension: -289
Housekeeper extension: -296

Calls within Germany
Please dial 0 + area code + number
International calls
Please dial 0 + country code + area code (without “0”) + number

During your stay you will receive towels free of charge, which we will be happy to change for you if required. You can select the change frequency in the Guestfriend app under Cleaning.

TV channel overview room #1 bis #47

1. Das Erste
2. One HD
3.
4. ZDF HD
5. ZDF Info
6. ZDF neo
7.
8. Welt
9. RTL
10. RTL ZWEI
11. Nitro
12. ProSieben
13. ProSieben Maxx
14. Sat 1
15. Sat 1 gold
16. VOX
17. 3 Sat HD
18. Kabel 1
19. SIXX
20. DMAX
21. SWR BW
22. BR Fernsehen
23. WDR Düsseldorf
24. hr-fernsehen
25. MDR Klassik
26. SR Fernsehen
27. NDR Info Sport
28. Sport 1
29. Eurosport
30. ntv
31. N24 Doku
32. phoenix Plus
33. rbb Brandenburg
34. Tagesschau
35. Euronews
36. Servus TV HD
37. rbb Berlin
38. KIKA HD
39. Disney Channel
40. Nick/ Comedy

TV channel overview room #48 bis #87

1. Das Erste
2. One HD
3.
4. ZDF HD
5. ZDF Info
6. ZDF neo
7. arte HD
8. Welt
9. RTL
10. RTL ZWEI
11. Nitro
12. ProSieben
13. ProSieben Maxx
14. Sat 1
15. Sat 1 gold
16. VOX
17. 3 Sat HD
18. Kabel 1
19. SIXX
20. DMAX
21. SWR BW
22. BR Fernsehen
23. WDR Düsseldorf
24. hr-fernsehen
25. MDR Klassik
26. SR Fernsehen
27. NDR Info Sport
28. Sport 1
29. Eurosport
30. ntv
31. N24 Doku
32. phoenix Plus
33. rbb Brandenburg
34. Tagesschau
35. Euronews
36. Servus TV HD
37. rbb Berlin
38. KIKA HD
39. Disney Channel
40. Nick/ Comedy

We won't leave you out in the rain - our umbrellas are always available for you at reception.
For a fee of EUR 25,0 you can call these umbrellas your own forever.

You can expect a new vegetarian and vegan alternative to our daily changing four-course makidan menu every day.

Please let reception know your preferred wake-up call time by calling extension -9.

You can find our weekly program under Experiences by selecting your period of stay.

Discover our spa landscape and treatments at a glance.

Discover how we treat the topic of wine in all its facets. 
In the Ritter Shop or during your stay in the restaurant you will find our wines at winegrower's prices.

Find your wine experience that will turn your stay into a magical moment of pleasure.